Shipping policy

Shipping & Delivery

[Shipping Fee]
Standard Shipping (Room Temperature)
Hokkaido: 800 yen (tax incl.) / Honshu & Shikoku: 1,100 yen (tax incl.) / Kyushu: 1,800 yen (tax incl.) / Okinawa: 2,500 yen (tax incl.)

  • *Regarding non-standard shipping fees: For some items, such as frozen delivery, standard rates may not apply. Please check each product page for details.
  • *For shipping to multiple addresses: Due to the cart system, only one shipping address can be specified per order. If you wish to ship to multiple locations, please complete the purchase process separately for each destination.

[Mail Service Gift (Click Post)]

  • Standard shipping rates apply if purchased with other items.
  • Shipping cost is 200 yen per set.
  • Gift wrapping, paper bags, and Cash on Delivery (COD) are not available. (If selected, shipping will automatically switch to Standard Shipping.)
  • As items are delivered to your mailbox (Japan Post Click Post), delivery date and time cannot be specified.
  • Depending on the shape of the mailbox, it may be delivered by hand.

[Inventory Management Lag]
Our online shop shares inventory with our physical stores. Therefore, depending on the timing of your order, a lag in inventory updates may occur, and in rare cases, the product may be unavailable. We appreciate your understanding. In such cases, we will contact you separately via email.

[Delivery Date and Time]
Please select your preferred date and time from the "Preferred Delivery Date" and "Preferred Time Slot" options when ordering.
If no date is specified, items will be shipped within approximately 3 business days (excluding weekends and holidays).

  • In the event of delays due to bad weather or other circumstances, we will contact you by email or phone.

[Shipping Carrier]
Standard Shipping: Yamato Transport
Mail Service: Japan Post

[Service Area]
Within Japan