Original gift box (packaging included)
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We have prepared an original gift box inspired by the pure white sails of the Kitamae ships, in keeping with the memories and history of the town that prospered through trade on the Kitamae ships. 
Our staff will help you choose the right size box for your product. 
Using old photographs of Kitamae ships, the gift will be wrapped in original wrapping paper inspired by the "hikifuda" (flying cards) that were used as advertisements for shops and wholesalers from the Edo to Taisho periods, and delivered along with the charms of Otaru. 
However, depending on the size of the product you order, this may not be the case and we may have to attach a tag to the craft box . Thank you for your understanding.
*In the case of funerals, we will use neutral wrapping paper, so please write your preference in the comments section. If you do not wish to use wrapping paper or leave the comments section blank, we will leave it to you.
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Please select the options and quantity on the desired product page, then add the item to your cart. After completing your order, a confirmation email will be sent to your registered email address.
If you do not receive the email after some time, please check your spam folder or review your order status in your order history.
*“Order History” is available only to registered members.
Shipping & Delivery
[Shipping Fee]
Standard Shipping (Room Temperature)
Hokkaido: 800 yen (tax incl.) / Honshu & Shikoku: 1,100 yen (tax incl.) / Kyushu: 1,800 yen (tax incl.) / Okinawa: 2,500 yen (tax incl.)
- *Regarding non-standard shipping fees: For some items, such as frozen delivery, standard rates may not apply. Please check each product page for details.
- *For shipping to multiple addresses: Due to the cart system, only one shipping address can be specified per order. If you wish to ship to multiple locations, please complete the purchase process separately for each destination.
[Mail Service Gift (Click Post)]
- Standard shipping rates apply if purchased with other items.
- Shipping cost is 200 yen per set.
- Gift wrapping, paper bags, and Cash on Delivery (COD) are not available. (If selected, shipping will automatically switch to Standard Shipping.)
- As items are delivered to your mailbox (Japan Post Click Post), delivery date and time cannot be specified.
- Depending on the shape of the mailbox, it may be delivered by hand.
[Inventory Management Lag]
Our online shop shares inventory with our physical stores. Therefore, depending on the timing of your order, a lag in inventory updates may occur, and in rare cases, the product may be unavailable. We appreciate your understanding. In such cases, we will contact you separately via email.
[Delivery Date and Time]
Please select your preferred date and time from the "Preferred Delivery Date" and "Preferred Time Slot" options when ordering.
If no date is specified, items will be shipped within approximately 3 business days (excluding weekends and holidays).
- In the event of delays due to bad weather or other circumstances, we will contact you by email or phone.
[Shipping Carrier]
Standard Shipping: Yamato Transport
Mail Service: Japan Post
[Service Area]
Within Japan
[Credit Card Payment]
JCB / VISA / MasterCard / American Express
*About the identity authentication service “3D Secure 2.0”
At UNGAPLUS, to provide a safer and more secure shopping experience and to strengthen protection against credit card fraud, we have introduced EMV 3-D Secure (hereinafter referred to as 3D Secure 2.0).
[Other Payment Methods]
PayPal / Apple Pay / Google Pay / Shop Pay
[Receipts / Invoices / Delivery Notes / Quotations]
You can issue these documents yourself. Please select the required document (Receipt, Invoice, Delivery Note, or Quotation) from your My Page, enter the recipient name, and then print it.
The consumption tax rate applied is the rate currently in effect in Japan. All product prices shown include consumption tax.
We offer paid wrapping/gift wrapping services for purchased items. Please choose your preferred wrapping option below and add it to your shopping cart.
In principle, all items in your order will be wrapped together as one package; however, depending on the size or quantity, items may be divided into two or more packages. Fragile items such as mugs will be wrapped individually.
For more details, please see this page.
Original Gift Box (with wrapping): ¥300 (tax included)
Box Wrapping (with tag): ¥300 (tax included)
Paper Bag: ¥55 (tax included)
*For Original Gift Box and Box Wrapping, our staff will select a box size suitable for the items.
*Paper bags will be provided to match the box size.
［Wrapping Paper］
Wrapping paper is a free service. You can choose from various headings. If you would like a name printed, please enter the name in the “Notes” field at the bottom of the cart page.
If you prefer inner wrapping, please write “Inner wrapping requested” in the “Notes” field at the bottom of the cart page. If no note is provided, all items will be wrapped as outer wrapping.
Please choose the type of wrapping paper from this page.
Returns, Exchanges, and Cancellations
Please note that we cannot accept returns, exchanges, cancellations, changes to your order details, or modifications to your order for customer convenience after the order has been completed.
If, in the unlikely event, the delivered item is defective, please contact us via the inquiry form within 7 days of receiving the item.
In the case of a defective item, we will cover the shipping costs associated with the return.